Shipping & returns
SHIPPING COSTS
0-100 grams 5,00
101-3000 grams 10,00
3000 gram or more 15,00
OFFER OF RETURNS, WARRANTY AND REPAIR PROPERTY
To ensure proper handling of your returns, repair and / or warranty issues we ask your attention to the following:
- Clearance and discounted items can not be returned.
- For returning items, 25, - handling costs are calculated.
- Only undamaged products in their original packaging, can be returned.
To ensure a proper handling of your property we ask you to register all to return, repair and / or warranty goods at our website. You can do this by using the following form:
It happens too often that clients wish to offer goods or sending goods by post without notice. This means that your belongings are parked until our staff has time to find out what needs to be done. As a result, our employees in the warehouse are charged with work where they often have no time for. After all, you would like your orders are delivered on time.
If you sign up the guarantee on our website then your application arrives at our sales department. They collect all necessary information, process your request and provide you with the required RMA number, the written confirmation of your registration. If your goods now are recieved in the warehouse, they have the necessary forms and they can set the return / warranty / repair request in motion.
Only this way can we ensure that your return / warranty / repair request is handled quickly and correctly.We expect to have informed you sufficiently.
